Terms of Trade

This document governs the use of the Old Mill Road Limited (“Old Mill Road”) Web Site. 
This Agreement can be accessed at any time by clicking on the link in the footer in the logged in area of the website. By using the site, you are accepting the following terms and conditions. 

Acceptance of Terms 

When you access this site, you acknowledge that you have read and agree to these terms and conditions. If you do not accept these terms and conditions, you should exit the site and refrain from placing any order. 
Contract, Payment and Delivery Orders will be accepted by Old Mill Road for delivery in New Zealand only. Payment is to be made in NZ currency. Any contract arising from the use of this site is made subject to these terms and conditions and governed by the laws of New Zealand. 

Product Availability 

Products may be added to or removed from the website from time to time. While we do not accept liability for any loss arising, every effort will be made to keep the information up to date and accurate. 


All prices are in New Zealand dollars (NZ$) and are GST exclusive. The freight charges are added later at the checkout area and payment section of the online shop. Prices may increase or decrease from time to time. Prices shown at the time of purchase are the prices you will pay. You may pay by, Mastercard or Visa. Approved account holders may be granted a trading account provided accounts are settled promptly on the 20th of the month following invoice. 


Products displayed on the Old Mill Road site can be purchased using secure Online ANZ New Zealand merchant services in combination with Paymark. Paymark provides you secure transaction processing for Visa and Mastercard. Your transaction and credit card details are not entered or recorded on our Site, You will be seamlessly transferred to the ANZ encrypted secure service to enter your Credit Card details for processing. Once we receive confirmation from ANZ that your transaction has been approved, we will then process your order and ship your goods. 


Old Mill Road does not collect or store any credit card information. This information is all processed by ANZ. When making a purchase you will be directed to a secure webpage hosted by ANZ to enter your payment details. All charges are in New Dollars. 


Old Mill Road’s delivery service is prompt and efficient. We have identified a range of best value courier, freight and postal services from which we choose. We ship all our online orders by courier and endeavour to deliver in Auckland within 1-3 working days Monday to Friday, in the North Island 2-3 days and in the South Island 5-7 days. We can only deliver to a physical address including Rural Delivery and a PO Box but not a Hotel, Motel or Care Of (c/-) address. Delivery charges will be added to each order and shown as a separate item before you chose to enter your payment details and send the order to be processed. 001.docx 

A faster delivery service may be available by request (subject to availability) but at an extra cost. Please contact us by phone if this is an option you are interested in. Should you feel that your goods do not arrive in good condition, please feel free to contact us. 
Claims for non-delivery must be made within 10 days of order, as tracking beyond this time is not practical. We are not responsible for loss or damage to goods that are delivered to an incorrect address. 

Title and Risk 

Goods are at our risk until the goods leave our premises for delivery to the address given in your purchase order. 

Refunds & Returns Policy 

Please choose carefully as we do not provide refunds if you change your mind. 
If you discover any defect in your product, you may return the item you have purchased in new condition for a replacement within 30 days of delivery. 
When replacements are not available we may, at our discretion, provide a complete refund. We'll notify you via e-mail of the status of the replacement or refund once we've received and processed the returned item. 
You may expect a refund in the same form of payment originally used for purchase after we have received your return. Freight will be refunded where the product is faulty or arrived damaged. 
There will be no refunds given for discounted and sale stock items. 


Under our guarantee, faulty items that meet our conditions of care and use will be replaced or a refund will be issued at Old Mill Road’s discretion. Old Mill Road will replace any goods, which fail to comply with Consumer Guarantees Act 1993. Where the provisions of the Consumer Guarantees Act 1993 apply, these terms will be read subject to the application of that Act, and in the case of any conflict, the provisions of that Act will apply. Please note that the guarantee does not cover faults arising from: • Normal wear and tear • Accidental damage or mistreatment. 
Claims for non-delivery must be made within 10 days of order, as tracking beyond this time is not practical.
For any claim to be made the item must be sent directly to us: 
Old Mill Road Limited
Unit 5a,153 Stoddard Road
Mount Roskill 
Auckland 1041
Email: sales@oldmillroad.co

Limitation of Liability 

Old Mill Road is not liable for any direct, indirect, special, incidental or consequential damages or loss of profit arising out of the use, or the inability to use, the products on this site. This includes but is not limited to the loss of profit, even if Old Mill Road was advised of the possibility of such damages. 

Use of the Web Store Service by You 

Your right to use the Web Service is personal to you. You may not authorise others to use the Service, and you are responsible for all of your own use of the Web Service. You may not download, modify, transmit, or otherwise use any material from the Web Service for public or commercial purposes. 001.docx 


Old Mill Road is the trade name of Old Mill Road Limited. The copyright and other intellectual property rights in the material contained in the Service are protected by Old Mill Road Limited. 


This Web Service provides general information about Old Mill Road and the products and services it offers. The information and material in the site has been prepared solely for the purpose of providing information about Old Mill Road, the services and products it offers. Old Mill Road reserves the right to change, delete or move any of the material on the Web Site at any time without notice. 

Copyright The material featured on this site is the copyright of Old Mill Road unless otherwise indicated. It may be reproduced free of charge in any format or medium, provided it is used for non-commercial, informational purposes only. This is subject to the material being reproduced accurately and not used in a misleading context. Where any of the copyright items on this site are being republished or copied to others, the source of the material must be identified and the copyright status acknowledged. The permission to reproduce copyright protected material does not extend to any material on this site that is identified as being the copyright of a third party. Authorisation to reproduce such material must be obtained from the copyright holders concerned. For any other proposed use of the material on this site, please contact the website owner. Explain how and why you wish to use the materials. Please include your name, organisation, telephone number and email address. 
Names, images, and logos The names, images, and logos identifying Old Mill Road and any of its subsidiaries and third parties and their information, products, and services, are proprietary marks of Old Mill Road or third parties. If you have received approval to link to the Old Mill Road website you may use the logo in conjunction with the link only if you have received prior permission to do so. No other use of our logos, or any third party logos, accessed via this website, is permitted without prior approval from the relevant copyright owner. Requests for permission to use our logos should be directed to the website owner. Explain how and why you wish to use our logo. Please include your name, organisation, telephone number, and email address. 
Disclaimer Old Mill Road makes no representations or warranties, either expressed or implied, as to the accuracy of the information on this website, or its fitness for any purpose whatsoever. In no event will Old Mill Road be liable for any direct, indirect, special incidental, or consequential damages arising out of the use of the information held on this website. 
Linking to the website You must ask permission to link directly to pages hosted on this site. Please contact the website owner. Explain how and why you wish to use the materials. Please include your name, organisation, telephone number and email address. 
External links on the website We are not responsible for the content or reliability of linked websites and listing should not be taken as endorsement of any kind. We have no control over the availability of linked pages. 
Website owner information Old Mill Road Limited owns and operates this website: www.oldmillroad.co, and is located in New Zealand. 
Contact Details If you have any queries regarding shopping with Old Mill Road, please email sales@oldmillroad.co or call (09) 360 0234 or send a fax to Fax: (09) 360 7483.

Terms and Conditions    |    Copyright 2018 Old Mill Road